Terms of Service

1. Introduction

Welcome to DropX! These Terms of Service ("Terms") govern your access to and use of the DropX dropshipping dashboard (the "Service"), provided by DropX Aplikasi Indonesia ("we," "us," or "our"). By accessing or using the Service, you ("you" or "User") agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Acceptance of Terms

• You must be at least 18 years of age to use the Service.
• By accessing or using the Service, you represent and warrant that you have the legal capacity to enter into this agreement and that you agree to be bound by these Terms.
• We may modify these Terms at any time by posting the revised Terms on our website or within the Service. Your continued use of the Service after the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically.

3. Description of Service

DropX is a dropshipping dashboard designed to facilitate the management of dropshipping businesses. The Service may include features such as:

• Product sourcing and research tools
• Order management and automation
• Supplier management
• Inventory management
• Reporting and analytics
• Integration with e-commerce platforms
• Communication tools
• Other tools and services related to dropshipping

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

4. Account Registration and Use

• To access certain features of the Service, you may be required to register for an account.
• You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account.
• You agree to notify us immediately of any unauthorized access to or use of your account.
• You may not:
  • Use another person's account without permission.
  • Provide false or misleading information during registration or account use.
  • Create multiple accounts.
  • Transfer or assign your account to another person.
• We reserve the right to suspend or terminate your account if we believe you have violated these Terms.

5. Fees and Payment

• Some aspects of the Service may require payment of fees.
• You agree to pay all applicable fees as described on our website or within the Service.
• Fees are typically billed on a subscription basis (monthly or annually), but other payment structures may be offered.
• You agree to provide valid payment information and authorize us to charge your payment method for all fees.
• All fees are non-refundable unless otherwise stated in our refund policy.
• We reserve the right to change our fees at any time. We will provide you with reasonable notice of any changes to fees.
• Failure to pay fees may result in the suspension or termination of your account.
• Taxes: You are responsible for any applicable taxes related to your use of the Service.

6. User Content

• You may be able to upload, post, or transmit content through the Service, including but not limited to product information, order details, and communications with suppliers ("User Content").
• You are solely responsible for your User Content and the consequences of uploading, posting, or transmitting it.
• By uploading, posting, or transmitting User Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your User Content in connection with providing and improving the Service.
• You represent and warrant that you have all necessary rights to grant us the license in Section 6 and that your User Content does not violate any third-party rights, including intellectual property rights, privacy rights, or contractual rights.
• You agree not to upload, post, or transmit any User Content that:
  • Is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Infringes any patent, trademark, copyright, trade secret, or other intellectual property right of any party.
  • Contains any viruses, worms, Trojan horses, or other harmful or destructive code.
  • Is unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.
  • Is false, misleading, or deceptive.
• We have the right, but not the obligation, to monitor and remove User Content that we believe violates these Terms.

7. Intellectual Property

• The Service and its original content (excluding User Content), features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
• You may not:
  • Modify, reproduce, distribute, create derivative works of, publicly display, or in any way exploit the Service or any of its content without our express written permission.
  • Reverse engineer, decompile, or disassemble any aspect of the Service.
  • Use any robot, spider, scraper, or other automated means to access the Service for any purpose without our express written permission.
• Our trademarks, service marks, and logos may not be used in connection with any product or service without our prior written consent.

8. Third-Party Links and Services

• The Service may contain links to third-party websites or services that are not owned or controlled by us.
• We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
• You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any third-party websites or services.
• Your interactions with third-party websites or services are solely between you and the third party. You should review the terms of service and privacy policies of any third-party websites or services that you visit.

9. Disclaimer of Warranties

• THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
• WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION OR CONTENT AVAILABLE THROUGH THE SERVICE.
• YOU ARE SOLELY RESPONSIBLE FOR YOUR USE OF THE SERVICE AND FOR ANY DECISIONS YOU MAKE BASED ON INFORMATION OBTAINED THROUGH THE SERVICE.
• WE DO NOT GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF THE SERVICE, INCLUDING ANY INCREASE IN SALES OR PROFITS.

10. Limitation of Liability

• TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
• TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
• THE LIMITATIONS OF THIS SECTION ARE A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US.

11. Indemnification

• You agree to indemnify, defend, and hold us harmless from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
  • Your access to or use of the Service.
  • Your User Content.
  • Your breach of these Terms.
  • Your violation of any third-party right, including any intellectual property right, privacy right, or contractual right.
  • Your violation of any applicable law or regulation.

12. Termination

• We may terminate your access to the Service at any time, with or without cause, with or without notice, which may result in the forfeiture and destruction of all information associated with your account.
• You may terminate your account at any time by following the instructions within the Service.
• Upon termination, your right to use the Service will immediately cease.
• All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Dispute Resolution

• These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of laws principles.
• Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in [Your City, Your State]. You consent to the personal jurisdiction of such courts.
• You agree to first attempt to resolve any dispute with us informally by contacting us through the contact information provided below.

14. Miscellaneous

• These Terms constitute the entire agreement between you and us regarding the Service, superseding any prior agreements between you and us relating to the Service.
• Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
• You may not assign these Terms without our prior written consent. We may assign these Terms at any time without notice to you.
• The section headings in these Terms are for convenience only and have no legal or contractual effect.

15. Contact Information

If you have any questions about these Terms, please contact us at:

DropX
Jakarta, Indonesia
[email protected]

Effective Date: 12 April 2025